Privacy Policy

We may collect information that you provide when you contact us, request a School ERP demonstration, purchase or use the platform, or communicate with our team.

Contact and account information may include your name, email address, phone number, school or organisation details, role, and support requests. When a school uses School ERP, information entered into the platform may include student, parent or guardian, and staff details, as well as academic, attendance, fee, examination, and school communication records. The exact information depends on how the school configures and uses the platform.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and general usage information. This information may be used for website security, troubleshooting, analytics, and improving our services.

We may use information for purposes related to our website and School ERP services, including:

• Responding to enquiries and requests.
• Arranging demonstrations and responding to school enquiries.
• Providing, maintaining, and supporting School ERP.
• Enabling school users to manage the records and workflows they select.
• Communicating with schools about accounts, service updates, and support.
• Maintaining the security and functionality of our website.
• Understanding general website usage and improving user experience.
• Preventing fraud, misuse, or unauthorised activity.
• Complying with applicable legal and regulatory requirements.

We do not sell or rent personal information, including student information, to third parties.

We may share information with service providers that help us host, secure, maintain, and support the website or School ERP. Information entered by a school may also be accessible to that school and its authorised users according to the school's account configuration.

These providers may assist with hosting, infrastructure, email communication, security, analytics, or other operational services.

We only share information where reasonably necessary for the relevant service or business purpose. We may also disclose information where required by law, legal process, or to protect our rights, users, or property.

We use reasonable technical and organisational measures intended to protect information handled through our website and School ERP against unauthorised access, disclosure, alteration, misuse, or destruction. Schools and users are also responsible for protecting account credentials and assigning access only to appropriate users.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to provide School ERP and related services, meet the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable obligations. Retention or deletion of school records may also be governed by the school's service agreement and account arrangements.

Our website and School ERP may use essential cookies and similar technologies for functions such as sign-in sessions, security, preferences, and general website usage.

Depending on the services used on our website, third-party analytics or other technologies may also place cookies or collect limited technical information.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.

School ERP may contain student information, including information about children, when a school or its authorised users enter it for educational and administrative purposes. The school is responsible for providing required notices and obtaining any permissions or authorisations required by applicable law. Students or parents and guardians with questions about records managed by a school should contact that school. Please contact us if you believe information has been submitted to the platform improperly.

If you are a student, parent, guardian, or staff member and have a request about information entered into School ERP by a school, contact that school first, since it manages the account and records. School administrators may contact us for assistance with requests relating to their service account. For other personal information, you may contact us to request access to, correction of, or deletion where applicable.

You may also request that we stop using your information for a particular communication or withdraw consent where processing is based on consent.

Some requests may be subject to legal, contractual, or other applicable limitations.

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable requirements. Any updated version will be published on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy, want to exercise applicable privacy rights, or have a privacy-related request, please contact us.

You can also reach us through our contact page.